Refund Policy
This Refund Policy is designed to explain the procedures and requirements for obtaining a refund for products or services purchased from wpfastsolutions.com. Please read carefully to understand your rights and obligations.
Web Hosting
Refunds for web hosting services are subject to specific conditions. You will not receive a refund if the following guidelines are not met:
- All fees for Web Hosting are non-refundable, unless specified otherwise below
- If your service is suspended or terminated before the end of your contract, you are not eligible for a refund
Shared Hosting Packages:
- You may request a refund within 14 days of your original purchase
- Approval of such refunds is at the sole discretion of wpfastsolutions.com
No Refunds Will Be Given For:
- Any upgrades, services, or features added to your hosting package
- Domain registration fees included with the package
- Any renewals of web hosting packages
Support Plan Refunds
To apply for a refund for a support plan, please email us at info@wpfastsolutions.com. Each request will be reviewed individually, and approval is not guaranteed.
Domain Name Management
Refunds for domain-related services follow strict guidelines:
- No refunds will be given for domain fees or services—either full or partial—once purchased.
- Suspension or termination of your domain service does not entitle you to a refund
Exceptions:
- A refund may be issued for a new domain service canceled within 3 days of purchase, subject to approval and restrictions
- If a market domain name registration is rejected by wpfastsolutions.com, an affiliate, or the domain registry, you will receive a refund
No Refunds Will Be Issued For:
- Premium domain services
- Domain renewals and transfers
- Any domain-related services purchased through promotions
General Terms
- Refunds will not be granted if your service was suspended or terminated for violating our terms
- If your service included a Free Domain Name as part of a promotional offer, cancelling your service will void that promotion. The cost of the domain will be deducted from your refund, and wpfastsolutions.com may retain ownership of the domain if you do not pay the difference
- All refunds are issued in U.S. Dollars. We are not responsible for exchange rate differences
- Any pending fees will be deducted from the refund amount
- Refunds are issued using the original payment method (e.g., PayPal or credit card)
Non-Refundable Services
The following are non-refundable under all circumstances:
- Domain name renewals and transfers
- Dedicated IP addresses and servers
- Services obtained through promotional offers
- Fees for non-service-related customer support
Web Development Services
Refunds for web development services may be considered under the following conditions:
A full refund will be issued if the project has not yet commenced and no work has been delivered
Partial refunds may be granted if the project is canceled during the development phase, based on the percentage of work completed
No refunds will be issued once the final deliverables have been submitted and approved
To request a refund, you must contact us within 7 days of your initial payment. All refund requests will be reviewed on a case-by-case basis.
SEO Services
All sales of SEO services are final and non-refundable.
Due to the nature of SEO work, which involves long-term strategy and time-based execution, we do not offer refunds once SEO services have been purchased or initiated.
If you have any concerns or questions about your project, we encourage open communication and will work with you to ensure satisfaction to the best of our ability.
How to Request a Refund
If you believe you’re eligible for a refund, submit a request ticket or email us at info@wpfastsolutions.com. Be sure to include the following:
- The reason for the refund request
- Your email address, transaction number, domain name, and account username
- Any other supporting documentation we may request to assist in resolving your issue
If you have questions or concerns about this Refund Policy, please contact us at info@wpfastsolutions.com